The small print, in plain English
Privacy policy
How this website handles enquiry details and essential security cookies.
Last updated: October 30, 2026
Who handles your information
CMWN Digital is responsible for the information submitted through this website. Questions about this policy or your information can be sent to hello@cmwndigital.com or +44 (0)20 7183 0462.
Postal address: 2nd Floor, 86-90 Paul Street, London, EC2A 4NE, United Kingdom.
When you submit the enquiry form, we collect your name, email address, message and the service you selected. We also collect your company and website if you choose to provide them. Please do not include sensitive personal information in your message.
How we use information
We use enquiry details to read and respond to your request, assess potential work, keep a record of our correspondence and protect the website from abuse. We do not sell enquiry information or add you to a marketing list because you contacted us.
Where data-protection law applies, our basis for handling ordinary enquiries is our legitimate interest in responding and running the business. Where consent is required, we ask for it in the form. You can withdraw consent for future use by contacting us.
Our hosting and technical providers may process information to operate and secure the website. Standard server logs may include an IP address, browser details, requested pages and timestamps. If we use an email provider to respond, your email address and correspondence will pass through that provider.
Storage and retention
Enquiries are stored in the website’s access-controlled database. We aim to delete enquiries that do not lead to an ongoing business relationship within 12 months. We may keep correspondence longer when needed for an active project, a legitimate business record, a dispute or a legal obligation.
We use reasonable technical and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection or a portable copy of your personal information. You may also have the right to complain to a relevant data-protection authority.
Contact hello@cmwndigital.com to make a request. We may need to verify that the request relates to you before acting on it.
Some service providers may process information in another country. Where required, appropriate safeguards should be used for those transfers.
Changes to this policy
We may revise this policy when the website, providers or data practices change. The latest version and its update date will appear on this page.